LuckyDays Terms and Conditions

Welcome to LuckyDays. By accessing or using our website at luckydays.com, you agree to be bound by these Terms and Conditions in their entirety. Please read this document carefully before registering an account or placing any bets. At LuckyDays, we are committed to providing a fair, transparent, and enjoyable gaming environment for all eligible players. If you do not agree with any part of these terms, you must not use our services.

1. Operator Information

Our LuckyDays platform is operated by Jungle Media Ltd., a company incorporated in Malta under registration number C 79253. Our registered address is Level 1, Burlington Complex, Dragonara Road, St. Julians, Malta. We hold a licence issued by the Malta Gaming Authority (MGA) under licence number MGA/B2C/822/2020, effective from 03 June 2021. Please note that some games available on our platform may be provided outside MGA regulation — such games are flagged in-game for your awareness.

2. Eligibility and Account Registration

At LuckyDays Casino, we welcome players from eligible jurisdictions only. To register and use our services, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country listed in Section 3 below.
• You may only hold one account with us at any given time.
• You must provide accurate and truthful information during the registration process.
• You must not act on behalf of any third party when using our services.

Our LuckyDays login process is designed to be simple and secure. We offer no-registration login via Trustly/BankID for eligible players, allowing instant access without a lengthy sign-up procedure. If you are accessing the lucky days casino login page, ensure that your credentials are kept confidential at all times.

3. Restricted Jurisdictions

We do not permit players from certain territories to register or play at LuckyDays Casino. Our services are explicitly unavailable to residents of the United States of America (including its territories such as American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands), Australia, China, France, Spain, Italy, Sweden, Germany (excluding certain regions), and many others. A full restricted country list is maintained in accordance with our T&Cs version 2.0, effective from 01 February 2025.

We actively serve players in Austria, Canada, New Zealand, Finland, South Africa, Thailand, the United Arab Emirates, and additional regions covered under our Rest of World locale. If you are accessing our lucky days casino canada or luckydays casino ontario services, please ensure that online gambling is lawful in your specific province or territory.

4. Deposits and Withdrawals

4.1 Deposits

At LuckyDays, we support a wide range of payment methods including Trustly, BankID, Swish, debit cards, e-wallets (Skrill, Neteller, ecoPayz), paysafecard, and bank transfers. Our minimum deposit amount is €20. E-wallet and prepaid card deposits are processed immediately, while standard bank transfers may take 2–5 working days.

4.2 Withdrawals

Our LuckyDays payment team processes withdrawal requests within 24 hours, provided your account is fully verified and no additional documentation is required. The minimum withdrawal amount is €10 (or currency equivalent). Withdrawal methods include Visa, MasterCard, bank transfer, and e-wallets. Estimated receipt times are as follows:

• Visa / MasterCard: 1–3 banking days
• Bank Transfer: 1–3 banking days
• E-wallets: same-day processing
• Some methods may take up to 5 working days for full processing

We reserve the right to request identity verification documents before processing any withdrawal. This is a regulatory obligation and forms part of our commitment to security and responsible operations.

5. Bonuses and Promotions

Here at LuckyDays, we currently offer a Welcome Bonus of 200 Free Spins on Book of Dead, available to new players who make a first deposit of €20 or more. Please note the following key terms that apply to this offer:

• The lucky days casino 20 free spins welcome offer is available exclusively to players located in Finland.
• Wagering requirement: 40x on Free Spin winnings.
• Maximum bet using bonus funds: €5 per spin or round.
• Free Spins and bonus money expire 30 days after registration.
• No deposit bonus codes are not applicable to this offer — no separate code is required.

5.1 Wagering Contribution Breakdown

• Slots: 100%
• Live Roulette, Live Blackjack, and other live games: 10%
• Table Games: 5%
• Jackpots, Arcade, Crash, Plinko, Scratch: 0%

We also offer app-exclusive promotions through the LuckyDays app, which is available as a direct APK download for Android devices and features 2,000+ games. Our luckydays app is currently the primary channel for active ongoing promotions beyond the welcome offer.

6. Games and Software

Our LuckyDays Casino library includes over 1,000 titles on the main platform, with 2,000+ available through the native Android app. We work with leading providers including Play'n GO, Evolution Gaming, NetEnt, Quickspin, Nolimit City, Microgaming, Red Tiger, and Relax Gaming. Our live casino games are exclusively powered by Evolution Gaming.

Game categories available on our platform include Slots, Jackpots, Arcade, Crash, Plinko, Scratch Cards, Live Roulette, Live Blackjack, and a range of Table Games. Our current jackpot pool stands at over €113 million, updated in real time on our website.

7. Responsible Gaming

We at LuckyDays are firmly committed to promoting responsible gambling. We provide tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. If you feel that your gambling behaviour is becoming harmful, we encourage you to contact our support team or reach out to independent organisations such as GamCare or BeGambleAware.

We do not permit gambling by minors under any circumstances. Our platform operates strict age verification procedures as part of our licensing obligations under the Malta Gaming Authority.

8. Customer Support and Disputes

Our support team is available via live chat and by email at help@luckydays.com. We aim to resolve all queries promptly and professionally. If a dispute cannot be resolved directly, our designated Alternative Dispute Resolution (ADR) entity is Casino Reviews (The POGG). Players may also escalate unresolved complaints to the Malta Gaming Authority as our regulatory body.

9. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Significant changes will be communicated to registered users via email or a notice on our website. Your continued use of our services following any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malta. Any disputes arising in connection with your use of our lucky days online casino services shall be subject to the jurisdiction of the Maltese courts, unless otherwise directed by the applicable regulatory framework. By using our services, you acknowledge and accept this governing law provision in full.